Before you pick up. What people ask about the line.
An AI phone assistant is a system that answers a business's phone in natural speech. It answers questions from the business's own knowledge, books appointments, qualifies requests, puts callers through to the right person when needed and summarises every call in a panel. It is not a 'press 1' menu. SilverCall speaks Turkish; the SilverOps team installs and runs it.
For the caller
How natural is its Turkish?
SilverCall speaks natural Turkish. Callers explain what they need in their own words; nobody presses keys or sits through a menu. If something is missing, the system asks.
Is there a 'press 1' menu?
No. SilverCall is not a 'press 1' menu. The caller talks, the system works out what they want, and it either gets the job done on that call or puts them through to the right person.
For your business
What if a caller asks something it doesn't know?
SilverCall answers from your business's own knowledge. When needed, it puts the call through to the right person with the full context; we agree with you during setup which calls go to whom.
Does it work during office hours too?
Yes. SilverCall works day and night, picking up after hours and at rush hour alike.
How is it different from a virtual PBX?
A virtual PBX routes the call to someone. SilverCall talks first: it works out what the caller wants, answers the question, books the appointment or reservation and qualifies the request. If a person is needed, it puts the call through to the right one.
Summaries and KVKK
What does a call leave behind?
Every call is summarised, and the summary becomes a line in the panel and the CRM. It says what the caller wanted, how the call ended and, if it was transferred, who it went to. If you use SilverReply, your messages sit in the same panel.
Where can I read the KVKK privacy notice?
SilverOps's privacy notice under KVKK, Türkiye's data protection law, is at silverops.co/kvkk, and the form on this site links to it. You can put any data questions straight to our team in the discovery call.
Setup and pricing
Who sets up and runs SilverCall?
The SilverOps team. After the discovery call our team sets SilverCall up, integrates it and keeps running it once it is live. It is not a do-it-yourself product.
How is the price set?
There is no list price. In the discovery call we go through your calls and what you need; pricing is discussed after that call.
Is there a free trial?
No. There is no membership and no trial. The first step is a discovery call, where we talk about how SilverCall would fit your business.
Does it work with the other SilverOps products?
Yes. SilverReply answers the messages, SilverCheckout turns the conversation into a sale and SilverGrow feeds the funnel. SilverCall shares the same knowledge base, the same panel and the same team with them.